by Gavin Adam, head of product development
Download the white paper
Over the past few years we have seen the world’s largest software and hardware vendors commence battle for mind- and market-share in the Unified Communications (UC) space. Additionally, the traditional providers of voice communications have been moving towards conquering the desktop domain and maintaining their market share. What’s more, the increase in available bandwidth has given software companies the opportunity to push Voice and Video over IP as a new market. This provides businesses with obvious cost savings and increases employee productivity.
These propositions of reduced telephony and travel costs combined with an increase in efficiency contain wisdom and the fact is that enterprises can, and do benefit from implementing UC strategy. In reality, whilst all of these companies try to provide innovative ways of reducing the overhead of doing business, they are actually ‘building a better mousetrap’; or at least a less expensive one. As a matter of fact, they should ask themselves if they need to catch mice in the first place or consider going out to buy a cat!
This paper highlights the ways in which companies could implement software tools to change the way they work and communicate:
- This will yield benefits that are more than simply a reduction in costs.
- The returns on investment may be harder to quantify but they deliver lasting change and build a truly collaborative environment that welcomes the new world of work and the consumerisation of enterprise technology.
- The way we work is transforming, it’s now time to embrace the change.
